Nexholic

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Digital Marketing FAQs
Six services, one team

Straight answers, before you sign anything

Design, search, paid media, social, and web — here's exactly how we work, what's included, and who owns what, in plain language.

Organic traffic, 6 months +128%
MarAprMayJunJulAug
3.2×avg. lead growth

Canva

Design

Branded templates, social graphics, and print-ready assets built inside Canva so your team can edit them without a designer on call.

What can you design for us in Canva?

Social media posts and story templates, presentation decks, flyers, brochures, business cards, email banners, and branded document templates — anything Canva supports, matched to your brand kit.

Will we be able to edit the designs ourselves afterward?

Yes. We hand over editable Canva templates with locked brand elements (logo, colors, fonts) so your team can swap text and images without breaking the layout.

Do we need a paid Canva account?

A free account covers most templates. For premium elements, brand kits, or resizing across formats, a Canva Pro subscription makes the workflow smoother — we can advise once we see your needs.

How many revisions are included?

Every design package includes two rounds of revisions. Additional rounds can be added if the scope changes significantly from the original brief.

How fast is turnaround on a single graphic?

Single graphics typically ship within 1–2 business days. Larger sets, like a month of social templates, usually take 5–7 business days.

SEO

Growth

On-page, technical, and content-driven search work aimed at getting the right pages ranking for the right terms.

How long until we see results from SEO?

Most sites start seeing measurable movement in rankings and traffic within 3–4 months, with stronger gains building over 6–12 months as authority compounds.

What's included in an SEO engagement?

A technical audit, keyword research, on-page optimization, content recommendations, link-building strategy, and monthly reporting on rankings, traffic, and conversions.

Do you guarantee first-page rankings?

No agency can honestly guarantee a specific rank, since search engines don't sell placement. We focus on sustainable practices that grow qualified organic traffic over time.

Do you also write the content, or just optimize it?

Both are available. We can optimize existing pages, or write new SEO-focused content from scratch depending on what your package includes.

How do you measure success?

Organic traffic, keyword position tracking, click-through rate, and — most importantly — leads or sales generated from organic search, reported monthly.

Meta Ads

Paid media

Facebook and Instagram campaigns from setup to daily optimization, built around your actual sales or lead goals.

What's the minimum ad budget you recommend?

We generally suggest a minimum of $15–20 per day so the algorithm has enough data to optimize delivery. We'll recommend an exact figure based on your goals and industry.

Do you create the ad creatives too?

Yes, image and short-video creative is included. If you have existing brand assets we can also work with those to keep everything on-brand.

How do you target the right audience?

We combine Meta's interest and behavior targeting with lookalike audiences built from your existing customers, then refine based on real performance data.

Who owns the ad account and data?

You do. Campaigns run inside your own Meta Business account, so you keep full ownership of the data, pixel, and ad history even if we stop working together.

How often do you report on performance?

Weekly performance snapshots plus a detailed monthly report covering spend, reach, cost per result, and recommended next steps.

Social Media Management

Ongoing

Content planning, posting, and community response across your social channels, handled on a consistent schedule.

Which platforms do you manage?

Instagram, Facebook, LinkedIn, and TikTok are our core platforms. We can also support Pinterest or X depending on your audience.

How many posts per week are included?

Standard packages include 3–5 posts per week per platform, plus Stories where relevant. Frequency can flex up for launches or campaigns.

Do we approve posts before they go live?

Yes, we share a content calendar in advance for approval. We can also work fully autonomously once trust is established, if you'd prefer.

Do you handle comments and messages?

Basic community management — replying to comments and DMs during business hours — is included. Escalations and sensitive queries are routed to your team.

Who owns the social accounts?

You do, always. We work as admins on your accounts and hand back full access immediately if the engagement ends.

Web Development

Build

Websites and landing pages built to load fast, work on every device, and actually convert visitors.

What platforms do you build on?

Mostly WordPress and Shopify for content and ecommerce sites, and custom-coded HTML/CSS/JS builds when a project needs full flexibility.

How long does a typical website take?

A standard 5–7 page business website takes about 3–4 weeks from kickoff to launch. Larger ecommerce or custom builds can take 6–10 weeks.

Will the site be mobile-friendly?

Every site we build is fully responsive and tested across common phone, tablet, and desktop breakpoints before launch.

Do you provide hosting and maintenance afterward?

We can recommend and set up hosting, and offer optional monthly maintenance plans covering updates, backups, and uptime monitoring.

Can you redesign an existing site instead of building new?

Yes. We can work within your current structure and content, or start from scratch — whichever preserves the most value from what you already have.

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